ForceField Fabric Protection Warranty- Complete Scam!!! I already preferred Rooms to Go as a go-to furniture reseller but I know Marcos will receive more calls from us as we continue to furnish our home. If the stain remains, you should call Rooms To Go customer service at 1 (800) 766-6786 and if Rooms To Go determines that this Limited Warranty applies, Rooms To Go may choose among the following options at its sole discretion: (1) attempt to clean the stained area and re-apply ForceField® Fabric Protectant to any cleaned area at no If step l or 2 cannot be accomplished, at ROOMS TO GO's discretion, the stained piece will be replaced or the owner may select a new piece of furniture equal in value and quality to the original. The are being sued for claiming that they provided stain protection … Both sets have hardly been used. These sets were delivered in January 2016. Salespeople have to sell it on roughly 95% of every piece of fabric or leather they sell or they get fired. This case is about ForceField Protection Plans sold by Rooms To Go (“RTG”) to some customers who purchased leather or fabric upholstered furniture from an RTG store or online. Delivered fast, right to your door. The Sales Guy told me that it would last at least 5 years if I got stain protection. Or find a store near you: over 150 stores nationwide. Force Field Protection Nightmare! Sectional sofa from room to go peeling of. If the stain cannot be removed by an authorized technician, ROOMS TO GO will re-upholster the stained area. RICHMOND, VIRGINIA -- We purchased 2 sofa sets from Rooms To Go on 12/26/2015. My sales man recommended I have my new furniture pre-treated with Rooms To Go ForceField Fabric Protection which would cover my furniture from ANY stains within the next three years. We highly recommend asking for him by name! On July 24, 2009 I purchased new sofa, chaise, ottoman and rocking chair from Rooms To Go… Before you pay for stain-protection chemicals on your furniture, do your research and make sure you … Don't Buy the Bond( Fabric/Leather Protection) This is probably the most important thing that Rooms To Go sells from a management perspective. Affordable home furniture for sale from Rooms To Go. Lied too in regards to warranty on furniture. The industry making stain-protection products is now using modified forms of PFCs that are said to break down faster, but these claims are widely disputed. The plaintiffs claim Rooms To Go either applied the protective layer poorly or did not apply the coating at all. So great! This is a Complaint / Review about Rooms To Go. Victim of Rooms To Go Extended Warranty Sham. On July 24, 2009 I purchased new sofa, chaise, ottoman and rocking chair from Rooms To Go, order. The coach may barely last two. Money well spent. Today, I received a class action settlement noticed against RTG Furniture Corp., dba Rooms To Go. Salespeople have to sell it on roughly 95% of every piece of fabric or leather they sell or they get fired. The Class Representatives in this case are Benjamin Hankinson, James Guerra, Jeanette Gandolfo, Lisa Palmer, Donald Anderson, and Lisa Prihoda. Rooms To Go Sofa Warranty reviews: They won t honor ForceField fabric protection warranty. According to class counsel, the plaintiffs alleged Rooms To Go improperly applied a protective coating to furniture the company guaranteed under its ForceField plan. Don't Buy the Bond(Fabric/Leather Protection) This is probably the most important thing that Rooms To Go sells from a management perspective. Best place to shop online for quality home furniture for less. Rooms To Go Sofa Warranty Review. We also paid for their ForceField protection for both sofa + a delivery charge of $300.