First, finding the number was a feat in itself. You will receive a confirmation text. Whether you are sending it or receiving it, your mail is important to you and the U.S. Make your beef with Macy's first. But let’s face it—most of the time if you’re searching for a missing package it’s because someone swiped it from your doorstep.. When mail is lost or delayed, we want to find it. We ordered a $3,000 sectional sofa from Macy's which was delivered on February 5, 2020. Sometimes packages get lost. Make your beef with Macy's first. We're here to help. Find Missing Mail. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. I had this exact same thing happen to me with Macy's packages (a week before my wedding, so I sure hope whomever got my specifically addressed packages and didn't return them enjoyed the cake stands) and I immediately called Macy's. Request our corporate name & address by email. Customer service. By opting in, you agree to receive recurring messages … Calling the customs center is useless, they never answer the phone. Macys.com, LLC, 680 Folsom St. San Francisco, CA 94107. Macy's furniture delivery a disaster. I've had several pages that were shipped from foreign sellers into the US that were "lost" in US Customs. Macy's will not be liable for any delays in the receipt of any messages sent to your mobile phone device as delivery is subject to effective transmission from your network operator. As a Macy's customer, you may opt in to receive recurring promo, security, purchase and order messages that may be sent using automated dialing technology from Macy's to the provided mobile number. Macys.com, LLC, 680 Folsom St. San Francisco, CA 94107. I had this exact same thing happen to me with Macy's packages (a week before my wedding, so I sure hope whomever got my specifically addressed packages and didn't return them enjoyed the cake stands) and I immediately called Macy's. Furniture and Mattress Customer Service Number: 1.888.822.6229; Furniture Sales Contact Number: 1.800.456.2297; Mattress Sales Contact Number: 1.800.622.9233; Wedding and Gift Registry Phone Number: 1.800.568.8865; Macy’s Credit Customer Service 1-888-257-6757; TDD/TTY for the Hearing Impaired 1-800-281-0820; Credit And Customer Services Phone Number: 513-398-5221 6. Macy's. Postal Service ®. Macy’s Customer Service Phone Number, Headquarters Address, Contact Details and More information given right here. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Call, write, or email us with your shipping, tracking, and service questions. If you think your package or mail is lost or delayed, follow these steps to help us find your mail. Macys.com, LLC, 680 Folsom St. San Francisco, CA 94107. Macy's contracted with a third-party delivery company that they call "White Glove" delivery for this delivery. Postal Service ®. Request our Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. What follows is an account of how they botched the order and multiple instances of poor customer service. Macy's furniture delivery a disaster. At this time we are unable to retrieve your order information. Called in because UPS lost my Macy's package an... A Macy's customer review by GetHuman user ~Anonymous from November 14th, 2017.