Outdoor Fact. LG refrigerator is not cooling, but freezer is. Then take a look at this article to figure out how to get your fridge back to work. Check to make sure all the fans are working. I also keep reading that the fridge gets it's cold air from the freezer so if the freezer isn't working then the fridge won't run properly either, but that's not the case here. The first time it happened I defrosted it for a night and even called someone out to have a look and they couldnt find anything wrong with it. Some refrigerators are very quiet and smooth when they operate. Archived. Double check to make sure that the coils are not blocked with lint, etc. Now the same thing is happening again, freezer working overtime but fridge not cooling. Help! LG refrigerator is not cooling, but freezer is. Freezer not freezing, fridge works fine. Our fridge is not cold inside. I tested before buying, and everything seemed fine. My LG refrigerator is not cooling or freezing items in the freezer. Originally the freezer seemed to not be working … read more I also unplugged it for a few mintes, did not … If you cannot hear your refrigerator running or feel the compressor vibrating, your refrigerator is not working properly and you must investigate further. The refrigerator is running but it does not cool and the compressor is hot. The chances are your refrigerator is not cooling or not cold. LG Regerator - Freezer works but Fridge doesn't - Please help.? RV refrigerator not cooling but freezer is? 1 year ago. u/noraz123. The freezer had a little frost because I left the door open slightly (by accident). The alarm light was on so I turned that off (digital temp says everything is cool enough). Ask Question Asked 2 years, 11 months ago. 1. We had a power outage that lasted 2 days. A few days later the freezer works the same as usual but for the last day the fridge hasn't worked. Anyway after the defrost it worked fine. Power came on yesterday but nothing cools or freezes. Close. It is only 8 years old. Help! Refrigerator-freezer appliances have independent controls which can malfunction separately. We have emptied it and unplugged it and it worked fine for a day or two and now it's dead again. That was about 3 months ago now I think. I have approx four old LG refridgerator. Posted by. It is possible for your refrigerator to work when your freezer does not. You should never let dust or lint build up on the coils as this reduces the life of your refrigerator. If your refrigerator is fine but your freezer seems broken, there are several things that could be wrong. I just bought a used LG ltc24380 refrigerator.